FAQ’s
you Need to Know
Our "Complete Basic Package" a fully edited and customized commercial that is online and it comes with a personalized flash drive with your logo on it.
Reach out to your clients and customers who need your services and will purchase your products. Tell them Who you are, What you’re about, Where to find you, & Why they need you; in a professional, compelling and targeted method with . . .
You’ve Got Questions‚ We’ve Got Answers
How long are the commercials?
Our complete basic package can be 15-45 seconds long.
How many crewmembers are at the shoot?
A videographer & producer will be on site throughout the shoot process and our entire team of professionals are always available to help. Additional crew members are available for a nominal charge – see “Bells and Whistles.”
Does the commercial include music?
Yes, we will give you music options from our Royalty free music library.
Who writes the script?
We do, although in your words. Our questionnaire enables us to determine your “talking points” and create a script that reflects how you portray your business to others.
How many times can we edit the commercial?
One round of edit notes. Which simply means your entire edit request is on one document.
How long after the shoot, will we receive our commercial?
Once the commercial is shot, you will receive the rough cut within business days.
Depending on your turnaround with edit notes, it can be delivered to you within 5 business days after final cut has been approved. A rush is available for an additional fee.
What if we want customers or clients to be in the video?
Please schedule them appropriately and we will have them sign a release. Extras are needed in most cases. Ask your friends, family etc to help you out. Please be sure they will show up and they have read the production guidelines.
Testimonials are at an additional charge as it is a separate camera and lighting set up. Again, at a very reasonable price. Bring them on!
Do we need to rehearse?
Most definitely. You will be talking to the camera in one or two line “points”. So being familiar with the script is important. Stand in front of a mirror and remember to: be yourself, smile, and take your time. Our producer will work with you and make you at ease. Take a look at our testimonials!
Do you supply a teleprompter?
A teleprompter is available at a nominal charge. You will not need it unless you are doing a 45+ video or infomercial.
How if I don’t want to be on camera?
We have spokespersons available at very reasonable rates.
Do you have professional voiceover talent that we can use?
We have a large selection of voiceover talent from every "walk of life" and languages to choose from at very reasonable prices.
How long does the shoot take?
We are in and out in 3 hours. ½ set up, ½ breakdown and an average of 2 hours actual shoot time.
What about the pictures or videos for editing?
Once the commercial is shot, you will receive the rough cut within 7 business days. The final commercial will be delivered within 5 business days after receipt of your edit notes.
What do you supply?
In the production world, there is an “A” Roll and a “B” Roll. “A” roll is your “on” camera shoot, you talking to the camera. The “B” roll is all the footage of your plated food, your jewelry cases, your front of your store, product etc. For every 15 seconds we will shoot at least 5 “B Roll” shots included in our "Complete Basic Package! 30 seconds 10 shots, and so on.
What do we need to supply?
You need to supply your logos, artwork, pictures or video you already have and want included. Please make sure it is high resolution. These elements must be provided before we can schedule the shoot date.
What is "Green Screen"?
By filming a person or object in front of a background that is a specific color of green ("green screen") we can remove the background digitally and replace it with a completely different one, such as a photograph or video clip of your choosing.
What is the production guideline?
We have set up a process that is easy and fun. We will provide you with a guide taking you through the entire process.
Can we schedule the shoot after business hours or on weekends?
Yes, we are available to shoot 6 days a week, starting 8:00 a.m. - 9:00 p.m. Sunday is available for an additional charge.
Once the video is made, how we distribute it. Do you help distribute it?
Once it’s delivered to you on a personalized flash drive, we will upload to your webmaster or host, post on any social network site, media or blog including You Tube. We will also counsel on what distribution venues and sites are appropriate for your business.
What is SEO?
Simply put - it is Search Engine Optimization. Get your message out. The more people view your video the better your search engine rankings. We will recommend several companies that will take your video to the next level at reasonable monthly charges.
Will you review our SEO strategy?
Yes, our SEO department will review your meta tags at no charge. Other services will be available at affordable monthly prices.
Shooting Permits?
When filming in public a shooting permit is required. San Diego City and County does not charge a fee unless City personnel are required. For example, if filming at a city beach, there will be no fee unless in the water.
At that point a lifeguard would be required for a fee. Our staff will handle following the proper procedures.
For more information on the permit process please visit www.sdfilm.com
What are “Marketing Makeovers?”
New logos, new brochures, stationery, website, etc. Need a new look? Our New Media department has a team to fit every project and budget. No obligation consultation!